Legal Information

1. Legal Notices

The website staywithas.com is owned by:

Imo Quela, Unipessoal Lda
Rua Princesa Cindazunda, Lote 14.6, 1.º D, Quinta da Portela
3030-481 Coimbra, Portugal
Email: assuites@staywithas.com

Local Accommodation Registrations — A&S Suites Coimbra:
No. 176072/AL · No. 170977/AL · No. 166273/AL


2. Privacy Policy

Data Controller

Imo Quela, Unipessoal Lda, with registered office at Rua Princesa Cindazunda, Lote 14.6, 1.º D, Quinta da Portela, 3030-481 Coimbra. Contact for privacy matters: assuites@staywithas.com

What data we collect

Through the contact form we collect name, email address and message subject. This data is used exclusively to respond to your inquiry.

Purpose and legal basis

The processing of data is for the purpose of responding to requests for information and is carried out on the basis of the data subject’s consent (Article 6(1)(a) of the GDPR).

Data retention

Data is retained for the period strictly necessary to respond to the inquiry and for a maximum of 12 months.

Data subject rights

You have the right to access, rectify, erase, restrict or object to the processing of your data, as well as the right to data portability. To exercise these rights, contact us at assuites@staywithas.com. You also have the right to lodge a complaint with the National Data Protection Commission (www.cnpd.pt).

Data transfer

Your data is not shared with third parties, except where legally required.


3. Cookie Policy

This website uses cookies to enhance your browsing experience. For more information, please consult our Cookie Policy.


4. Terms and Conditions

Reservations

Reservations are subject to availability and confirmation. A reservation is only considered valid upon receipt of written confirmation.

Cancellation policy

  • Free cancellation up to 48 hours before the check-in date.
  • Cancellations made less than 48 hours in advance will result in retention of the amount corresponding to 1 (one) night’s stay.
  • In case of no-show, the full reservation amount will be retained.

Check-in and check-out

Check-in is from 3:00 PM and check-out is until 11:00 AM. Alternative times are subject to availability and must be requested in advance.

Liability

A&S Suites is not responsible for damage, loss or theft of guests’ personal belongings on the premises.

Applicable law

These Terms and Conditions are governed by Portuguese law. In case of dispute, the court of the district of Coimbra has jurisdiction.


5. Complaints Book

In compliance with Decree-Law No. 74/2017 of 21 June, A&S Suites provides the Electronic Complaints Book, accessible through the official portal:

www.livroreclamacoes.pt

 

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